Chromebook will not turn on or charge

Chromebook will not turn on or charge

If your chromebook is an e100:
Connect to a powersource and login.  From the system tray choose the gear to go to settings.  Choose About Chrome OS from the menu in the top left corner and Check for updates.  Once updated, your battery should begin charging again.

For all other models: 
Reset the power system by pressing refresh and power simultaneously.  Then power on.

If these solutions do not work, submit your chromebook for repair.

    • Related Articles

    • Chromebook screen turned / rotated

      To turn/rotate the screen press ctrl + shift + refresh: If your chromebook starts up again with a rotated screen, go to the system tray and choose the gear to open Settings.  Scroll down to Display and change the orientation to Standard.
    • How to Update a Chromebook

      Chromebooks should keep themselves up to date. Occasionally they stop updating automatically. It's simple to manually update them. Login to your Chromebook and open up the Chrome Browser Locate the Settings button to the right of the Omni Box, it's ...
    • How do I project from a Chromebook?

      Most of our projectors have a VGA cable connected, you will need a VGA to HDMI adapter to connect it to the Chromebook. VGA cable HDMI Adapter Style 1 HDMI Adapter Style 2 Once you have connected the Chromebook to the projector, press ctrl +  to ...
    • How do I type foreign language accent characters on a chromebook?

      Set up the input methods one time: Click on user icon -> Settings -> scroll down Show Advanced -> Languages -> Customize languages and input... Under "Input method" check the "US International Keyboard" checkbox (Leave "US Keyboard" checked as well) ...
    • Printer says offline from Chromebook

      Make sure you are selecting the correct printer.  Printers are renamed and shared each year.  If you are using the one shared last year, it will say "Offline".   If you are sure you have selected the correct printer, please submit a ticket. You can ...